Frequentando um dos milhares de fóruns que eu leio diariamente por falta de algo melhor pra fazer nas 8 horas que eu passo em casa todo dia, eu tomo conhecimento de mais uma dessas histórias insólitas internéticas que realçam mais uma vez que a raça brasileira é um povinho desprezível.
Recentemente a ShopTime anunciou um PC até bem decente (Intel Duo Core, monitor LCD 19″ 1gb ram, 320 hd) pela bagatela de 800 reais. Agora, até eu que estou por fora das tabelas de preços brasileiros há quatro anos sei que esse preço é obviamente um equívoco do sistema, ou de um estagiário, ou de ambos. Um PC com as specs anunciadas pelo site custaria brincando duas ou três vezes o valor anunciado. Qualquer pessoa poderia identificar o preço imediatamente como um erro.
Independente disso (ou talvez por causa disso mesmo), o link da oferta se espalhou por fóruns como fogo em palha seca. E é bastante claro que todo mundo estava ciente de que o preço era senão um erro do site.
O consenso geral nas postagens dos compradores era "hahaha, compra rápido aí, compra bastante, porque se eles consertarem o erro a gente processa eles!!".
E não deu outra – a ShopTime cancelou as vendas, informou os compradores e, ao mesmo tempo que pediu desculpas, ofereceu a oportunidade de devolver o dinheiro a todos.
O que era EXATAMENTE o que a cambadinha de oportunistas estava esperando. Nesse tópico eu confrontei o tal TommyAngelo e deixei claro que achei que o que ele tava fazendo é quase indistinguível de estelionato, e que ele mostrou com todas as cores que estava agindo como oportunista.
É claro que pilantrinhas de meia tigela como esse costumam ter algum conhecimento legal, e ele foi rápido em me servir com o Artigo 35 do Código do Consumidor:
Art. 35. Se o fornecedor de produtos ou serviços recusar cumprimento à oferta, apresentação ou publicidade, o consumidor poderá, alternativamente e à sua livre escolha: I – exigir o cumprimento forçado da obrigação, nos termos da oferta, apresentação ou publicidade; II – aceitar outro produto ou prestação de serviço equivalente; III – rescindir o contrato, com direito à restituição de quantia eventualmente antecipada, monetariamente atualizada, e a perdas e danos.
Aí que tá o problema. O artigo 35 serve pra impedir que um estabelecimento se recuse a honrar uma venda por má fé, e não se a venda aconteceu graças a um erro. Não preciso mencionar que se o valor do PC fosse anunciado de acordo com o que ele realmente vale, não teríamos moleque anunciando orgulhosamente que convenceram amigos a comprar dois deles.
Em outras palavras, o Código do Consumidor serve pra proteger o consumidor da má fé de um comerciante. Mas e quando o inverso é o problema? O que acontece quando é o consumidor que se aproveitou de um óbvio erro pra agir de má fé com a empresa?
Aparentemente nada, porque pra lei má fé é aparentemente indistinguível. O que me deixa mais puto é um moleque que, a despeito de no mesmo tópico deixar claríssimo que 1) o preço era um engano e 2) estava comprando simplesmente porque sabe que poderá se aproveitar do erro pra forçar a empresa a vender o computador por preço imoralmente mais baixo, tem a PACHORRA de dar discursinho cara de pau sobre má fé.
Não a má fé dele, obviamente, mas a suposta má fé da loja. Acredite ou não, há quem defenda lá a teoria de que a ShopTime colocou o preço errado DE PROPÓSITO pra incentivar vendas e em seguida mudar o preço, pegando todo mundo de surpresa. E aí tá tudo lá, uma cambada de nerd safado berrando sobre direito de consumidor e justiça quando no final das contas, tudo o que aconteceu é que eles se aproveitaram de um erro da loja e se apoiaram numa lei mal formulada pra lesar a ShopTime.
Eu acho isso engraçado porque é absolutamente idêntico à atitude de, digamos, um parlamentar corrupto que vota a favor do aumento do próprio salário – nego da mesma laia se aproveitando de uma brecha jurídica pra ganhar uma vantagem desnecessária. Perfeitamente legal, mas é ético?
E o pior é que o nível de ódio nutrido contra a empresa nos diversos tópicos em milhares de fóruns falando sobre o assunto faz você pensar que ao invés de um simples erro de cifras o presidente da ShopTime foi pessoalmente na casa de cada um deles e cagou dentro dos aquários dos caras. Veja a coisa com imparcialidade – a loja cometeu um erro, pediu desculpas e devolveu o dinheiro de cada um dos consumidores, mas eles ainda assim continuam berrando imbecilidades sobre “propaganda enganosa” e “direito do consumidor”. Em questões jurídicas mais do que em qualquer outra, todos deveriam ter em mente que não se deve confundir engano com malícia. Isso é uma questão óbvia de ética, mas quem liga pra ética quando você pode apelar pra uma lei unilateral pra ganho próprio, não é mesmo?
Vocês me dão NOJO.
Cara ,esses comentários estavam um saco, até que começaram a zuar.
Ai, que maravilha.
E você, Kid, é tão hipócrita, nojento e brasileiro que caga na piscina do prédio.
A-ha.
Esse pessoal precisa ficar te atacando para se defener, meu deus.
Isso é fato.
I’d prefer reading in my native language, because my knowledge of your languange is no so well. But it was interesting!
I’d prefer reading in my native language, because my knowledge of your languange is no so well. But it was interesting! Look for some my links:
eu voltarei para a OS
me aguardemmmmmmmmm
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Caraca, fazia tempo que não via um flood assim…
Kid, você deve estar morrendo de rir com essa confusão toda, não é?
Eu também!
UHAUHAUHAHUUHAUHAHUAHUAHUAHUHUAHUAHUAHUAHUAUH
Como disse antes, o blog é muito bom. Já me tornei frequentador assíduo. Parabéns pelo bom trabalho e obrigado pelas risadas.
@lameiro nem sei viu, questão pra advogados… mas leia o EXCELENTE texto do @izzynobre sobre um caso parecido: http://migre.me/1jY2
im thinking of buying one, who has ever bought one of these:
http://www.videojug.com/film/travel-system-nurseryvaluecom
Isso é o que o meu professor de Direito Civil chama de locupletamento sem causa…
É feio demais querer leva vantagem em tudo.
Bem feito!
Na verdade, o cara que se aproveita nao e´experto, e´pilantra sim, PILANTRA, deixa ele ter uma empresinha qualquer e cair nas garras da especie dele proprio, e ai vai entender.quem tenta ou se aproveita do erro dos outros merece e´bala na cara pra ficar experto.
Ja teve um HBDtv sobre isso.
”Quer dizer que nego sai da loja com 10 Macbooks Pro debaixo do braço mas não sabia que o preço tava errado?”
Estava eu aqui navegando pelo site da Ibyte, empresa de tecnologia aqui do Ceará e me deparo com uma coisa que me fez remeter imediatamente a esse topico:
TV LCD 60” Full HD Conversor Integrado Sony Bravia KDL-60EX505
10x de R$13,50
sem juros no cartão
R$135,00
Add Items to Cart Quantidade: Comprar
HAHA
TV DE 60 POLEGADAS POR 135 REAIS..
UM ERRO GROTESCO, CONVENHAMOS.
Imagem do erro:
http://i51.tinypic.com/dvk1li.jpg
Tem várias comunidades no orkut só pra mostrar isso.. produtos cadastrados com o valor erradoe a galera vai de arrastão pra comprar.
Não sei te dizer com certeza, mas um amigo advogado disse que neste caso, onde está muito claro que foi algum erro de gráfica/digitação/estagiário burro, a loja ganha a causa, pois o cliente agiu claramente de má fé. Ainda bem q não é tão simples assim.